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CAXNTECH PRIVATE LIMITED is committed to providing high-quality software development, cloud services, cybersecurity, IT consulting, and digital transformation solutions. This Refund Policy explains the circumstances under which refunds may or may not be issued.
Our services consist primarily of customized software development, consulting, cloud solutions, mobile applications, websites, cybersecurity, and other digital services.
Because these services are customized and delivered digitally, they are generally non-refundable once work has commenced.
Refund requests may be considered only under the following circumstances:
The following are generally non-refundable:
Clients may request cancellation before project execution begins. If work has already started, charges for completed milestones, development hours, consultations, and other incurred costs may be deducted before any refund is considered.
If a refund is approved after partial completion of a project, the refund amount will be calculated after deducting the value of completed work, resources used, and applicable administrative costs.
To request a refund, customers should contact our support team with the following information:
Approved refunds are generally processed within 7–14 business days through the original payment method. Processing time may vary depending on the payment provider or banking institution.
Payment gateway fees, banking charges, taxes, or third-party transaction fees may be deducted from the refundable amount where applicable.
CAXNTECH PRIVATE LIMITED reserves the right to modify this Refund Policy at any time. Updated versions will be published on this page.
If you have any questions regarding this Refund Policy, please contact CAXNTECH PRIVATE LIMITED through our official Contact Us page or customer support channels.
Last Updated: July 2026
